Update a dispute (for example, adding respondents)

Why?

• You can edit the dispute to make sure the dispute record is kept up to date and accurate. For example, you can add respondents, add a court FAM code, or correct a typo in the dispute name.
• You can only add parties to events if the parties are added to the dispute.

Key points!

• You must only add respondents once they have agreed to participate in FDR services.
• You can add more than one respondent.

Tip!

Respondent is used here to refer to the party that accessed the relevant out-of-court service after the other party/parties in the dispute and does not have any legal meaning.

Add respondents - How?

1. Search for and open the dispute.

2. In the Respondents section, select the Add/Remove button.

   

3. Search for the respondent by name. Use the arrows to move the respondent to the Selected Parties column.

   

4. Click the Save Selected button.

   Key points!

   If you can’t find the party you are looking for, they may not have been added to RMS. If this is the case, you’ll need to create a party.

   

5. You will get a pop-up message asking you to confirm that the selected party is your client.

   Key point!

   The 'Acknowledge my client agreement' message protects the party’s privacy. If you’re not providing a service to the party, you must not add them to the dispute. All RMS user access is recorded for auditing purposes.

   

Update dispute - How?

1. Search for and open the dispute.

2. Select the Edit button.

   

3. Update the details as required.

   Key point!

   Only a Ministry system administrator can remove a child from a dispute, or change the provider or supplier once they are set.

4. Click the Save button.

What next?

You can now add an event.